Privacy Policy

How celorivanth protects and manages your personal information

1 Information We Collect

When you use celorivanth's financial modeling platform, we collect information that helps us provide better educational services and protect your account security. This includes details you provide directly when creating your account, as well as information generated through your learning activities on our platform.

Personal Information

Name, email address, phone number, postal address, professional background, and educational qualifications you provide during registration.

Learning Data

Course progress, assignment submissions, quiz results, participation in discussions, and time spent on different modules within our platform.

Technical Information

IP address, browser type, device information, operating system, and how you navigate through our website and learning management system.

Communication Records

Messages sent through our platform, support ticket correspondence, feedback forms, and any other communications with our team.

Important: We never collect sensitive financial information such as bank account details, credit card numbers, or investment portfolio specifics unless explicitly required for payment processing through our secure third-party providers.

2 How We Use Your Information

Your information helps us deliver personalized educational experiences and maintain the quality of our financial modeling courses. We use this data to track your learning progress, provide relevant course recommendations, and ensure you're getting the most value from your educational investment with celorivanth.

We also analyze learning patterns across our student base to improve course content, identify areas where students commonly struggle, and develop new educational materials that address real-world financial modeling challenges. This helps us maintain our reputation as a leading provider of practical financial education.

Communication purposes include sending course updates, assignment deadlines, new content notifications, and important platform announcements. We may also use your contact information to gather feedback about your learning experience and inform you about relevant advanced courses that align with your career development goals.

3 Data Sharing and Third Parties

celorivanth maintains strict control over your personal information. We don't sell your data to marketing companies or share your details with unrelated third parties. However, we do work with carefully selected service providers who help us deliver our educational services effectively.

These trusted partners include our learning management system provider, email communication platform, payment processor, and cloud storage services. Each of these providers has signed comprehensive data protection agreements and must comply with Australian Privacy Principles when handling your information.

In rare circumstances, we may need to disclose information if required by law, such as responding to valid legal requests from Australian authorities or protecting against fraud. We'll always notify you of such disclosures unless legally prohibited from doing so.

4 Your Privacy Rights

Under Australian privacy legislation, you have comprehensive rights regarding your personal information. We've designed our systems to make exercising these rights straightforward and transparent.

A
Access Your Information

Request a complete copy of all personal information we hold about you, including learning progress data and communication records.

C
Correct Inaccurate Data

Update or correct any personal information that's outdated or incorrect through your account dashboard or by contacting our support team.

D
Delete Your Account

Request complete removal of your account and associated data, though we may retain some information as required by law or for legitimate business purposes.

P
Portable Data

Export your learning progress, completed assignments, and course certificates in a machine-readable format for your personal records.

O
Opt-out of Communications

Unsubscribe from marketing emails while continuing to receive essential course-related communications and platform updates.

5 Data Security and Protection

We implement multiple layers of security to protect your information from unauthorized access, alteration, or deletion. Our technical safeguards include encrypted data transmission, secure server infrastructure, and regular security audits conducted by independent cybersecurity experts.

All celorivanth team members undergo privacy training and sign confidentiality agreements. Access to your personal information is restricted to employees who need it to provide educational services or technical support. We use role-based access controls and regularly review permissions to maintain data security.

Our servers are located in secure Australian data centers that meet international security standards. We maintain regular backups of your learning progress and account information to prevent data loss, while ensuring these backups receive the same level of protection as live data.

6 Data Retention and Deletion

We retain your personal information for as long as you maintain an active celorivanth account plus an additional three years after account closure. This retention period allows us to provide ongoing support for course certificates and learning records you may need for professional development purposes.

Learning progress data, including completed assignments and quiz results, is typically retained for seven years to comply with Australian educational record-keeping requirements. However, you can request earlier deletion of this information if you no longer need it for professional purposes.

Some information may be retained longer if required by law or for legitimate business purposes such as fraud prevention. We'll always inform you of extended retention periods and provide clear explanations for why continued storage is necessary.

7 International Data Transfers

While celorivanth operates primarily within Australia, some of our trusted service providers may process data in other countries with adequate privacy protections. These transfers only occur when necessary to provide our educational services and are governed by appropriate safeguards.

When international transfers are necessary, we ensure recipient countries have privacy laws substantially similar to Australian standards, or we implement additional contractual protections to maintain your privacy rights. You'll be notified of any significant changes to our international data processing arrangements.

8 Cookies and Website Analytics

Our website uses cookies to enhance your learning experience and remember your preferences. Essential cookies enable basic platform functionality like maintaining your login session and saving your course progress as you navigate between lessons.

We also use analytics cookies to understand how students interact with our course materials, which helps us improve content organization and identify technical issues. These analytics are aggregated and don't identify individual users. You can manage cookie preferences through your browser settings or our privacy preference center.

9 Children's Privacy

celorivanth's financial modeling courses are designed for adult learners and professionals. We don't knowingly collect personal information from individuals under 18 years of age. If you're under 18 and interested in our courses, please have a parent or guardian contact us to discuss appropriate arrangements.

If we discover that we've inadvertently collected information from someone under 18, we'll delete that information promptly and may require parental consent before providing any educational services.

10 Changes to This Privacy Policy

We review and update this privacy policy annually or when significant changes occur to our data processing practices. When updates are made, we'll notify all active users via email and display a prominent notice on our platform for at least 30 days.

Significant changes that affect how we collect, use, or share your information will require your explicit consent. Minor updates, such as clarifications to existing practices or contact information changes, will be implemented automatically with appropriate notification.

Privacy Questions or Concerns?
We're here to help you understand how your information is protected. Email: info@celorivanth.com Phone: +61267621754 Address: 121 Edwards Rd, Bendigo VIC 3550, Australia Privacy Officer Response Time: Within 5 business days
This Privacy Policy was last updated on January 15, 2025, and is effective immediately for all celorivanth users and website visitors.